Domiciliary Equipment ServiceDomiciliary Equipment Service
- Training and Information Sessions
- Supply of Equipment
- Wheelchair and Seating Service
- Supply of Home Modifications
- Delivery and Installation
- Follow Up and Review
- Collections and Returns
DES Online Equipment Catalogue
Domiciliary Equipment Service (DES) maintains an online catalogue displaying equipment which is readily available in the warehouse for supply. It is important to note that list of items displayed on the the catalogue is not an exhaustive list of what is available through DES. The online catalogue has a publically accessible option and can be browsed by any user via DES External Online Equipment Catalogue.
There is also a restricted access DES Internal Online Equipment Catalogue which is only accessible to staff from the Department of Human Services (DHS). Access via this domain has online ordering and collection functions for use by these prescribers. Items requiring any modification beyond normal adjustments to suit an individual cannot be ordered online. These items can be ordered separately using a paper prescription form.
DES may supply a substitute item in the instance that the exact item is unavailable. The substitute supplied may differ slightly to the item pictured on the catalogue, however will have no impact on the intended purpose of the product. If the only item available is significantly different, then a DES staff member will contact the prescriber to confirm suitability.