Domiciliary Equipment ServiceDomiciliary Equipment Service
- Training and Information Sessions
- Supply of Equipment
- Wheelchair and Seating Service
- Supply of Home Modifications
- Delivery and Installation
- Follow Up and Review
- Collections and Returns
- Terms and Conditions, Privacy, Rights and Responsibilities
Follow Up and Review
Follow up of equipment provided is necessary to ensure that the item issued to a person meets their needs and can be used appropriately and safely. This allows any clinical issues to be addressed quickly and to ensure the person and their carers using the equipment are not put at unnecessary risk if the item is not suitable, or is not being used safely. A review may be completed via phone call or follow up visit, depending on the complexity of the item provided.
Review is a process that is encouraged after a person has had their equipment for a period of time. It helps to identify any problems with either the function of the equipment, how it is being used by the client, or if the item requires replacement. These problems may result from changes in the client's condition, ability of the client to use the modifications, a change in their living situation, or deterioration of the item.
Domiciliary Equipment Service encourages prescribers to check with any client they have contact with to see if they are any problems with their equipment, to identify any risk before an incident can occur.