Contact us: 1300 295 786

Domiciliary Equipment Service

Domiciliary Equipment Service

DES Latest News

DES Video Online - July 2019

DES Video Online - July 2019

Domiciliary Equipment Service (DES) at Netley has been the location for an online video launched this week highlighting how DES became a national leader in refurbishment and reuse of equipment for people with a disability.

The video made by Green Industries SA stars one of our clients, along with our warehouse operations and staff. The video can be watched on YouTube.

The video highlights the important work DES does to help those in our community.

DES is a Proud Supporter of White Ribbon - February 2019

DES is a Proud Supporter of White Ribbon - February 2019

Domiciliary Equipment Service (DES) is proud to support and promote White Ribbon each year with a morning tea.

On many occasions, DES will have a guest speaker which is usually a staff family member who is passionate about eliminating men’s violence against women.

Changes to Equipment Services - January 2019

Changes to Equipment Services - January 2019

The SA Government has committed to Domiciliary Equipment Service (DES) transferring to the non-government sector and we expect to begin transition around the middle of 2019.

A market process is now underway to find new management for DES, and we will share more information as it comes to hand.

Please note that for all clients and agencies, it is business as usual. DES is committed to supporting its clients and stakeholders through the changes and will continue to provide its equipment services until a transfer to new management occurs.

Disability, Ageing and Lifestyle Expo - Oct 2018

Disability, Ageing and Lifestyle Expo - Oct 2018

The Disability, Ageing and Lifestyle Expo was a huge success, with many stall holders at the expo offering information to members of the public about ageing and disability services. Domiciliary Equipment Service held a stall with some of its clinicians available to provide information about the service and equipment options available to people.

Expo Images

Changes to Palliative Care Pathways - July 2018

Changes to Palliative Care Pathways - July 2018

With Domiciliary Care transferring to RDNS SA as of 1 July 2018, there have been some changes to pathways for people who require palliative services and to have their equipment needs met. Please go to Advanced Palliative Equipment Response page  for further information and frequently asked questions.

Changes to Equipment Services - July 2018

Changes to Equipment Services - July 2018

The SA Government has committed to DES transferring to the non-government sector, and we expect to begin transition around the middle of 2019. There will be a market process to find new management for DES and more information on this will be available soon. Please note that for all clients and agencies, it is business as usual. DES is committed to supporting its clients and stakeholders through the changes and will continue to provide its equipment services until a transfer to new management occurs.

Changes for Domiciliary Care - Nov 2017

Changes for Domiciliary Care - Nov 2017

You may have heard that the Royal District Nursing Service (RDNS SA) – part of the Silver Chain Group – has been appointed as the new non-government provider for Domiciliary Care services. For further information about these changes please see the DCSI webpage https://dcsi.sa.gov.au/futuredirection/domcare.

Please note that Domiciliary Equipment Service (DES) is not part of this transfer. DES will be continuing to provide equipment services to Domiciliary Care clients during and after the transfer and it will be business as usual for all clients and clinicians using DES services. If you have any questions related to DES, please call us on 1300 295 786.

DES Wheelchair and Seating Service is NDIS Ready - Nov 2017

DES Wheelchair and Seating Service is NDIS Ready - Nov 2017

The DES Wheelchair and Seating Service (WSS) is now ready to provide services to participants of the National Disability Insurance Scheme (NDIS).

Our team of specialist clinicians and technicians can work with you find a solution to meet your wheelchair and seating goals. We can assist people of all ages with any specialised wheelchair solutions. Our focus is on manual wheelchairs, powered wheelchairs and mobile shower commodes. Solutions may include off-the-shelf options, individualised Assistive Technology or manufacture of highly customised seating solutions.

Our clinicians can provide an assessment and with your agreement, we can submit a quote to the NDIA for an agreed solution. We can also source a wide range of wheelchairs and have a workshop to complete wheelchair customisation and modifications on site.

Contact us today to find out more:

Email: DCSIWheelchair&SeatingService@sa.gov.au

Telephone: 8440 6760

More information on the process can be found on the Wheelchair and Seating Service Page

Working with DES and the NDIS - Oct 2017

Working with DES and the NDIS - Oct 2017

Domiciliary Equipment Service (DES) is a Registered NDIS Provider. We have recently developed information sessions to help allied health professionals understand how to work with DES to access Assistive Technology (AT – previously known as equipment and home modifications) for NDIS participants.

We provide a range of equipment services including provision, tracking, repairs and maintenance, modifications and collection. These services are offered for our readily available items as well as for custom and one-off type items, allowing participants to have all their equipment needs met.

Our clinical support officers can provide allied health professionals information about the equipment that we provide, or help to problem solve more complex participant needs.

DES also provides a full range of Home Modifications ranging from basic to complex. We have a project manager who oversees complex modifications involving structural changes.

We now hold regular information sessions, designed for assessors, to assist with getting AT for NDIS participants through DES.

The session covers the working arrangements between DES and NDIA, managing expectations, items not provided by DES, the AT process (and trial process), repairs and maintenance on existing AT, home modification process, a DES warehouse tour, DCSI clients and AT transitioning to NDIS.

Go to our Information Sessions page for more information.

Changes to Ceiling Hoist Processes - July 2017

Changes to Ceiling Hoist Processes - July 2017

Changes to Ceiling Hoist Process

Due to a number of incidents in SA and interstate, and changing building standards for new homes, DES is implementing some changes to ensure safety of clients (and their carers) in their home when ceiling hoists are installed. Over the past few months DES have met with the local suppliers of ceiling hoists and have been consulting with our home modifications project manager to determine the best way to manage this.

As such, we have determined that from here on in we will implement the following:

  • Requests for ceiling hoists need to be requested on an equipment prescription / request form
  • A ‘Ceiling Hoist Specification and Agreement Form (DOCX 145.9 KB)’ (new) must be completed with this (including diagrams and photos)
  • Home owner sign-off (on the specification form) must be provided prior to the work commencing
  • An engineer’s sign-off will be required on completion of the installation

Ceiling Hoist Process - Additional Information

Ceiling Hoist Process - Additional Information

Please note that this information is not relevant to gantry-style hoists that do not attach to the ceiling. This is relevant to all other ceiling hoist requests via DES, irrelevant of who is funding the ceiling hoist installation.

The following outlines responsibilities for each party.

Assessor / Prescriber’s responsibility

  • Complete an equipment prescription form and a ‘Ceiling Hoist Specification and Agreement Form’ with diagrams and photos of the area and proposed placement of the tracking
  • Provide copies of the relevant Terms and Conditions Documents to the client and / or their carer (note DES currently updating this so always check the website for the latest version, individual funders may have their own terms and conditions)
  • Gain home owner’s sign-off for the installation
  • Where the property belongs to either Housing SA or a private community housing group (e.g. Anglicare or ACH), ensure any relevant paperwork (where applicable) is completed and forwarded to DES – we cannot proceed without this. Note that Housing SA’s forms (both red and blue) must be completed.

Supplier / installer responsibility

  • To provide a detailed quote including details of
    • The hoist – with specifications and model number
    • The installation
    • Any structural or modification works
    • Engagement of engineer for sign-off
    • Final Drawings
  • To coordinate an engineer’s sign-off on the installation
  • To manage the cost of the installation (it is expected that the quote encompasses all expected costs to achieve a safe installation). In the case that the engineer is not satisfied with the installation, the cost to achieve getting the installation to the engineers satisfaction will lie with the supplier / installer.
  • Where an engineer’s input is required prior to installation, the supplier will advise us following their initial inspection and provide a quote for this component of the job.

DES’ Responsibility

  • Ensure all tradespeople / suppliers have the relevant DCSI clearances
  • To support the process and ensure an engineer’s sign-off has been gained prior to payment

Welcome to our responsive website - April 2017

Welcome to our responsive website - April 2017

Welcome to the upgraded, now responsive DES website

April 2017

Over the past week, the DES website has been upgraded to be a ‘responsive site’.

This means that the website is easier to use when accessed on a tablet or smart phone or different sized computer/laptop screens. In addition to this, the design has changed, giving it a more modern feel, and making it easier to navigate with drop-down menus and changes to how the information is shown.

We encourage you to take a look, and ask that you let us know via the feedback page if you come across any links not working, or if you have any ideas on how we can continue to improve the site.

National Procurement Award Winner - January 2016

National Procurement Award Winner - January 2016

National Procurement Award Winner

The Department for Communities and Social Inclusion has received recognition on the national procurement stage at the Chartered Institute of Procurement and Supply (CIPS) Awards in late 2015.

As part of this project, DCSI's Procurement and Grants Unit and Domiciliary Equipment Service collaborated with Ballarat Health Services to buy the same products from the same suppliers, at set prices but with different delivery points.

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Last updated:29 May 2017 4:24pm
Provided by:
Department of Human Services
URL:
https://des.sa.gov.au/des-latest-news
Last Updated:
27 Mar 2018
Printed on:
23 Jul 2019
The Domiciliary Equipment Service website is licensed under a Creative Commons Attribution 3.0 Australia Licence. © Copyright 2016