Contact us: 1300 295 786
Domiciliary Equipment Service

DES Latest News

Changes to Ceiling Hoist Process

July 2017

Due to a number of incidents in SA and interstate, and changing building standards for new homes, DES is implementing some changes to ensure safety of clients (and their carers) in their home when ceiling hoists are installed. Over the past few months DES have met with the local suppliers of ceiling hoists and have been consulting with our home modifications project manager to determine the best way to manage this.

As such, we have determined that from here on in we will implement the following:

  • Requests for ceiling hoists need to be requested on an equipment prescription / request form
  • A ‘Ceiling Hoist Specification and Agreement Form (DOCX 106.5 KB)’ (new) must be completed with this (including diagrams and photos)
  • Home owner sign-off (on the specification form) must be provided prior to the work commencing
  • An engineer’s sign-off will be required on completion of the installation

Ceiling Hoist Process - Additional Information

Ceiling Hoist Process - Additional Information

Please note that this information is not relevant to gantry-style hoists that do not attach to the ceiling. This is relevant to all other ceiling hoist requests via DES, irrelevant of who is funding the ceiling hoist installation.

The following outlines responsibilities for each party.

Assessor / Prescriber’s responsibility

  • Complete an equipment prescription form and a ‘Ceiling Hoist Specification and Agreement Form’ with diagrams and photos of the area and proposed placement of the tracking
  • Provide copies of the relevant Terms and Conditions Documents to the client and / or their carer (note DES currently updating this so always check the website for the latest version, individual funders may have their own terms and conditions)
  • Gain home owner’s sign-off for the installation
  • Where the property belongs to either Housing SA or a private community housing group (e.g. Anglicare or ACH), ensure any relevant paperwork (where applicable) is completed and forwarded to DES – we cannot proceed without this. Note that Housing SA’s forms (both red and blue) must be completed.

Supplier / installer responsibility

  • To provide a detailed quote including details of
    • The hoist – with specifications and model number
    • The installation
    • Any structural or modification works
    • Engagement of engineer for sign-off
    • Final Drawings
  • To coordinate an engineer’s sign-off on the installation
  • To manage the cost of the installation (it is expected that the quote encompasses all expected costs to achieve a safe installation). In the case that the engineer is not satisfied with the installation, the cost to achieve getting the installation to the engineers satisfaction will lie with the supplier / installer.
  • Where an engineer’s input is required prior to installation, the supplier will advise us following their initial inspection and provide a quote for this component of the job.

DES’ Responsibility

  • Ensure all tradespeople / suppliers have the relevant DCSI clearances
  • To support the process and ensure an engineer’s sign-off has been gained prior to payment

Welcome to the upgraded, now responsive DES website

April 2017

Over the past week, the DES website has been upgraded to be a ‘responsive site’.

This means that the website is easier to use when accessed on a tablet or smart phone or different sized computer/laptop screens. In addition to this, the design has changed, giving it a more modern feel, and making it easier to navigate with drop-down menus and changes to how the information is shown.

We encourage you to take a look, and ask that you let us know via the feedback page if you come across any links not working, or if you have any ideas on how we can continue to improve the site.

National Procurement Award Winner

The Department for Communities and Social Inclusion has received recognition on the national procurement stage at the Chartered Institute of Procurement and Supply (CIPS) Awards in late 2015.

As part of this project, DCSI's Procurement and Grants Unit and Domiciliary Equipment Service collaborated with Ballarat Health Services to buy the same products from the same suppliers, at set prices but with different delivery points.

No results were found

State Government of South Australia © Copyright DCSI .

Last updated:29 May 2017 4:24pm
Provided by:
Department for Communities and Social Inclusion
Last Updated:
11 May 2017
Printed on:
21 Jul 2017
The Domiciliary Equipment Service website is licensed under a Creative Commons Attribution 3.0 Australia Licence. © Copyright 2016